Optimise Potential – Refund Policy
Replace with: Refund policy for courses and workshops:
a). 75% of the purchase price if the cancellation is received 21 or more days prior to the commencement of the booked course or workshop.
b). 50% of the purchase price if the cancellation is received 14 days or more prior to the commencement of the workshop or course.
c). 25% of the purchase price if the cancellation is received 7 or more days prior to the commencement of the workshop or course.
d). No refunds will be issued if a cancellation is received 6 or less days from the commencement of the workshop or course.
e). No refunds will be issued for no shows in relation to workshops or courses however all handouts, workbooks etc will still be made available.
f). OP will consider issuing a voucher to attend a future course for cancellations that are due to hardship, medical emergencies, family emergencies or similar events on the production of documentary evidence.
All other refund/cancellation policies for consultancy/coaching or contract work are contained in the MOU contract agreed to between Optimise Potential and the client.
